We value our customers and aim to provide a transparent and fair process for cancellations and refunds. Please read this policy carefully before making a purchase or subscription.

1. Right to Cancel
   You may cancel your subscription at any time through your account settings or by contacting our customer support team.
   
   

2. Effective Date of Cancellation
   Cancellations will take effect at the end of the current billing cycle unless otherwise stated at the time of cancellation.

   
   

3. Eligibility for Refund
   Refunds will only be issued for unused credits available in your account at the time of cancellation.
   
   

4. Non-Refundable Items
   Credits that have already been used, redeemed, or have expired are non-refundable under any circumstances.
   
   

5. No Pro-Rated Refunds
   We do not provide pro-rated refunds for any unused days or partial time remaining in your subscription period.
   
   

6. Refund Processing
   All refunds will be issued to the original payment method used at the time of purchase.
   
   

7. Refund Timeline
   Refunds may take up to 10 business days to appear on your statement, depending on your bank or payment provider.
   
   

8. Special Promotions and Discounts
   Purchases or subscriptions made using special promotions, coupons, or discounts may have additional refund restrictions.
   
   

9. Third-Party Payments
   If you purchased your subscription through a third-party platform (e.g., App Store, Google Play), their respective refund policies will apply.
   
   

10. Service Termination by Us
    In cases where we terminate your subscription for a violation of our Terms of Service, you will not be eligible for any refund.
    
    

11. Changes to Policy
    We reserve the right to modify, amend, or update this Cancellation and Refund Policy at any time. Any updates will be posted on our website.
    
    

12. Pre-Paid Subscriptions
    All payments made for pre-paid subscription periods are non-refundable except where required by law.
    
    

13. Unused Credits Expiry
    Unused credits will expire as per the validity period mentioned at the time of purchase and cannot be reinstated.
    
    

14. Evidence of Transaction
    For refund requests, proof of purchase (such as order confirmation or payment receipt) may be required.
    
    

15. Customer Support Assistance
    If you have any questions regarding your subscription or eligibility for a refund, please contact our support team before initiating a cancellation.